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Terms and Conditions

Introduction

Welcome to Memory Storyteller ("we," "our," or "us"). By accessing or using our service, you agree to these Terms and Conditions and our Privacy Policy.

Memory Storyteller is a platform that helps you transform your personal memories into beautiful narrative stories to share with your loved ones. We value your trust and are committed to protecting your privacy and the security of your personal information.

Data Collection and Usage

Information We Collect

When you use Memory Storyteller, we collect the following types of information:

  1. Account Information: Your name, email address, password (stored in encrypted format), and optional phone number
  2. Partner Information: Your partner's name and optional phone number (for WhatsApp delivery)
  3. Memory Content: The details of memories you share, including dates, locations, descriptions, emotional context, and any photos you upload
  4. Generated Stories: Stories created from your memories using AI technology
  5. Usage Data: Information about how you interact with our service

How We Use Your Information

We use your information for the following purposes:

  1. Providing Our Service: To create and manage your account, process your memories, generate stories, and deliver them as instructed
  2. Service Improvement: To analyze usage patterns and improve our platform
  3. Communication: To respond to your requests and provide customer support
  4. Security: To protect our service and users from fraudulent or harmful activities

AI Processing of Your Data

Memory Storyteller uses artificial intelligence services (Claude AI and/or ChatGPT) to transform your memory details into narrative stories. This process involves:

  1. Sending the memory details you provide to our AI partners
  2. Receiving and storing the generated story content
  3. No permanent storage of your data by our AI partners after processing

We carefully select AI partners with strong privacy practices and data protection standards.

Data Security and Privacy

Data Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  1. Encryption of sensitive data
  2. Secure database protocols
  3. Regular security assessments
  4. Limited staff access to user data

Data Retention

We retain your information for as long as your account is active or as needed to provide you with our services. You may request deletion of your account and associated data at any time.

Third-Party Services

Memory Storyteller uses the following third-party services:

  1. WhatsApp (via Green API): For delivering stories to your partner
  2. Claude AI (Anthropic): For story generation
  3. ChatGPT (OpenAI): For story generation

Each of these services has their own privacy policies and data handling practices. By using our service, you acknowledge and consent to the transfer of your data to these third parties as necessary to provide our service.

User Responsibilities

By using Memory Storyteller, you agree to:

  1. Provide accurate and truthful information
  2. Maintain the confidentiality of your account credentials
  3. Obtain consent from any individuals (including your partner) before sharing their information
  4. Not use the service for any illegal, harmful, or inappropriate purposes
  5. Respect the intellectual property and privacy rights of others

Content Ownership and Rights

You retain ownership of the personal memories and content you provide. By submitting content to Memory Storyteller, you grant us a non-exclusive, royalty-free license to use, process, and transform your content solely for the purpose of providing our service to you.

Modifications to Terms

We may modify these Terms and Conditions from time to time. We will notify you of any significant changes and, where required by law, seek your consent. Continued use of our service after such modifications constitutes your acceptance of the updated terms.

Limitation of Liability

To the maximum extent permitted by law, Memory Storyteller and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our service.

Contact Information

If you have any questions or concerns about these Terms and Conditions or our privacy practices, please contact us at [support@memorystoryteller.com].

Effective Date

These Terms and Conditions are effective as of February 15, 2026.

Privacy Policy

Introduction

This Privacy Policy explains how Memory Storyteller ("we," "our," or "us") collects, uses, shares, and protects your personal information when you use our service. We are committed to ensuring the privacy and security of your data.

Personal Information We Collect

We collect the following types of personal information:

Account Information

  • Name
  • Email address
  • Password (stored in encrypted form)
  • Phone number (optional)

Partner Information

  • Partner's name
  • Partner's phone number (optional, for WhatsApp delivery)

Memory Content

  • Dates, locations, and descriptions of memories
  • Emotional content and significance
  • Sensory details
  • Photos or other media you upload

Generated Content

  • AI-generated stories based on your memory content

Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Usage statistics

How We Use Your Information

We use your personal information for:

  1. Account Management: Creating and managing your account
  2. Service Provision: Generating stories from your memories
  3. Story Delivery: Sending stories to your partner via WhatsApp
  4. Service Improvement: Analyzing usage to enhance our platform
  5. Customer Support: Assisting with any issues or questions
  6. Security: Protecting against unauthorized access or misuse

Our Commitment to Data Privacy

We are committed to handling your personal information with care and respect. Your memories are intimate and meaningful, and we treat them with the highest level of privacy protection.

Your Data is Private

  1. Limited Access: Only you can access your memories and stories
  2. No Content Mining: We do not analyze your content for advertising or unrelated purposes
  3. No Data Selling: We never sell your personal information to third parties
  4. Careful Partner Selection: We only work with AI and service providers with strong privacy practices

AI Processing

When using AI services (Claude AI or ChatGPT) to generate stories:

  1. Your memory details are transmitted securely to these services
  2. The AI processes your content to create a narrative story
  3. The generated story is returned to our service and stored in your account
  4. These AI providers do not retain your specific memory content after processing

Data Sharing

We share your information with:

  1. Service Providers: Companies that help us deliver our service (e.g., hosting, database management)
  2. AI Partners: Anthropic (Claude) and/or OpenAI (ChatGPT) for story generation
  3. WhatsApp: For delivering stories to your partner (via Green API)
  4. Legal Requirements: When required by law or to protect our rights

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

Data Security

We implement appropriate security measures to protect your personal information, including:

  1. Encryption of sensitive data
  2. Secure database configuration
  3. Regular security reviews
  4. Personnel access controls
  5. Security incident response procedures

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  1. Access: Request copies of your personal data
  2. Correction: Request correction of inaccurate data
  3. Deletion: Request deletion of your personal data
  4. Restriction: Request limitation of processing of your data
  5. Data Portability: Request transfer of your data

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [support@memorystoryteller.com].

Effective Date

This Privacy Policy is effective as of February 15, 2026.